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Is video streaming too expensive?

Video streaming consumers think they are paying too much for their subscriptions and we understand why…

The Simon-Kucher consultancy recently surveyed over 12,000 [abc]streaming[/abc] video users across 11 countries, finding that 42% believe they are paying too much for their subscriptions.

Streaming offer, a large third of subscribers plan to cancel one of their services within 12 months££££

35% of respondents say they plan to cancel one of their services within the next 12 months, and 48% of these future "unsubscribers" admit they would prefer to switch to a cheaper, ad-supported option rather than cancel. Another finding from this survey is that around 30% of users find live programs (sports, concerts, news, etc.) "very attractive." Furthermore, bundled services (particularly from access providers) are increasingly popular, with 51% of respondents turning to these offerings rather than individual platforms.

Social networks, the main competitors of SVOD platforms££££

Finally, 37% of users admit that TikTok, Instagram and YouTube are taking up time previously spent on video streaming platforms. This trend is more pronounced among those under 40, 49% of whom consider these sites as alternatives to streaming services. In some countries where the consumption of dematerialized content is king, such as India or Singapore, these figures reach 72% and 56% respectively.

The word to Lisa Jaeger, partner at Simon-Kucher££££ Lisa Jaeger, partner at Simon-Kucher, says: "The market is moving from volume to value." She adds: "Thanks to ad-supported offerings making streaming more accessible, many users are willing to pay for multiple services. But to capture their time and loyalty, platforms will need to offer truly relevant content, supported by smarter recommendation algorithms and a deeper understanding of audience expectations."

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