OpenAI recently observed how its users use its ChatGPT intelligent agent, analyzing more than 1 million of their messages between May 2024 and July 2025.
What is ChatGPT for?££££
It emerged that people primarily use ChatGPT to find help, learn, and be more productive. 55% of requests are either for learning or for a utilitarian task. Users often turn to ChatGPT to understand concepts, write emails, summarize articles, or program. Minor but still significant requests include role-playing and leisure, including requests like fiction writing and game design. The growth in these requests shows that there is creative potential for ChatGPT beyond simple functional tasks.
We finally learned that 90% of users are on the free version of ChatGPT, showing that there is no particular need to pay to access professional functions.
